Ordering
We offer homemade cookies, pastries, bread and cakes freshly produced for you upon your request. We welcome you online as we don’t have a physical shop yet.
During the operational times of Luce, we need 3 calendar days on average to prepare the raw materials, the baking stuff, the dough and all the fresh and high quality ingredients before we can deliver our delicious products to you.
Please provide a contact information during checkout in order for us to contact you about your order and in case we are not currently operating.
For complete information regarding ordering, returns and refund conditions, please refer to our Terms and Conditions.
Delivery
The freshness of our products require fast delivery and quick consumption!
To ensure maximum freshness and product quality, Luce offers several delivery and collection options depending on the product ordered and the delivery destination.
Fragile products cannot be shipped by parcel delivery services and are available only through local delivery within our designated service area or by customer collection. Non-fragile products may be shipped throughout Switzerland.
The available delivery and collection options are displayed during checkout and may include Swiss Post delivery, local courier delivery, or collection at one of our designated pick-up locations.
Please provide a valid email address and telephone number during checkout so that we can contact you, if necessary, to coordinate the delivery or collection of your order.
For complete information regarding delivery methods, processing times, delivery areas, and shipping conditions, please refer to our Shipping Policy.